Matt Hammond

Matt Hammond is the owner of several tech services companies including MediaLabPro, Inc. and PeaceofCode.com. A native of the Bay Area, he attended the University of California, Berkeley and has designed online marketing campaigns since 1999 and has participated in the development of hundreds of websites through his media services companies.  When he's not plugged in, he enjoys surfing and spending time with his wife and Dachshund, "Goro".

 

Social Media provides both consumers and marketers with an unprecedented ability to interact and form larger communities of discussion around specific industries and even specific products.  By properly embracing social media, companies can identify trends within these communities to improve the user experience of their customers and potential customers alike, resulting in increased sales and customer satisfaction.

Here are 10 things your company can do to improve your user experience by harnessing the power of social media:

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